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General T&c
1. Introduction
These Terms govern access to and use of Ffbet and its associated software, sites, games, and promotional offers (the Site). By opening an account or using any feature of the Site, you acknowledge that you have read, understood, and agree to be bound by these Terms, the Privacy Policy, and any game rules or bonus terms published on the Site. If you do not agree, you must refrain from using the Site.
2. Regulatory Compliance and Eligibility
- 2.1 Age. You must be at least 18 years old or the applicable legal age in your jurisdiction, whichever is higher. The operator may request age verification at any time and suspend or restrict access until proper documentation is provided.
- 2.2 Jurisdiction and Restricted Areas. The Site is available only to individuals located in jurisdictions where online gambling is lawful. The operator reserves the right to restrict access from any jurisdiction and to refuse participation or payments consistent with applicable law and licensing obligations.
- 2.3 Prohibition on Circumvention. Use of virtual private networks (VPNs) or other methods to bypass geographic or licensing restrictions is prohibited and may result in account suspension, forfeiture of winnings, and reversal of transactions.
- 2.4 Compliance with Law. Your use of the Site must comply with all applicable laws. You acknowledge that the operator does not offer legal advice and you bear sole responsibility for compliance in your jurisdiction.
3. Account Registration and Verification
- 3.1 Account Creation. To access the Site, you must create an account by providing accurate, current information, including a valid email address and a secure password. You may be asked to supply personal details for identity verification and anti‑money‑laundering controls.
- 3.2 Single Account Rule. Each person may maintain only one personal account. The operator may suspend or terminate all accounts identified as belonging to a single person or household, and may forfeit accounts and related winnings or deposits where multiple accounts exist.
- 3.3 Support and Registration Help. For registration issues, contact the operator’s support team using the official contact channels provided in the My Account area.
- 3.4 Login, Security, and Confidentiality. Access to your account requires unique credentials. You must keep your login details confidential and promptly notify the operator of any suspected unauthorized use. You are responsible for all activity conducted through your account.
- 3.5 Duplicate Accounts and Abuse. Any duplicate accounts or attempts to obtain an undue advantage will result in suspension of all related accounts, removal of bonuses, forfeiture of winnings, and cancellation of withdrawals.
- 3.6 Know Your Customer (KYC). The operator may perform KYC checks, which may include contacting you by phone or email. If verification cannot be completed within a reasonable period, access to deposits, withdrawals, or play may be limited or suspended.
- 3.7 Termination and Account Closure. You may request account closure. If there is a positive balance or pending withdrawals at closure, those funds will be processed in accordance with the operator’s payout procedures. In all cases, closure is subject to verification and the settlement of any outstanding transactions.
4. Use of the Services
- 4.1 Real Money and Practice Modes. The Site supports both Real Money play and Practice (non‑real‑money) play. Real Money play requires funds in an account balance funded by a permitted payment method. Practice mode uses non‑monetary credits and has no monetary value.
- 4.2 Currencies and Payments. Transactions are conducted in currencies listed by the operator in the cashier. Funds must originate from an account in the name of the registered player. The operator is not a bank and deposits or withdrawals are not insured by any government agency.
- 4.3 Wagering Requirements and Bonus Rules. Promotions and bonuses are subject to wagering requirements. Typical terms may include: (i) wagering 30 times the combined value of the deposit plus bonus before bonus funds can be withdrawn; (ii) for bonus‑free spin winnings, wagering of 60 times the winnings within 30 days; (iii) game contribution rates with Slots counting 100% and most other games contributing at a reduced rate (e.g., 10%). The maximum bet during a bonus period may be limited to 10% of the total bonus and winnings or a fixed cap (e.g., €5), whichever is lower. Failure to meet these requirements will result in forfeiture of unwithdrawn bonus funds and related winnings.
- 4.4 Promotions and Eligibility. Promotional offers are subject to eligibility checks. The operator reserves the right to modify, suspend, or terminate promotions and to review accounts for compliance with bonus terms. Any bonus or promotional benefit is not transferable between accounts or players.
5. Payments and Cash Flow
- 5.1 Deposits. Deposits must be made from payment sources registered in the player’s name. The operator may request supporting documentation to verify payment methods and identity as part of AML controls.
- 5.2 Withdrawals. Withdrawals are subject to verification and may be withheld until all required documents are received and approved. Withdrawals are paid to the original funding source or to an approved alternate method in accordance with the operator’s policy.
- 5.3 Verification for Withdrawals. The operator may require identity documents, proof of address, and ownership of payment methods prior to processing withdrawals. The operator reserves the right to delay or deny withdrawals where documentation is incomplete or suspicious activity is detected.
- 5.4 Fees and Processing. The operator may apply fees for certain payment methods and reserves processing timelines typical for the industry. Details are disclosed in the cashier and promotional terms.
- 5.5 Chargebacks. Initiating a chargeback or reversal on a funded transaction may result in the suspension of the affected account and reversal or forfeiture of funds at the operator’s discretion.
- 5.6 AML and Source of Funds. The operator may request information about the source of funds and the nature of gaming activity to comply with AML/CTF requirements. Funds from third‑party sources are not permitted unless explicitly authorized by the operator.
6. Data, Privacy, and Security
- 6.1 Privacy Policy. The operator’s Privacy Policy forms part of these Terms and explains the collection, use, and sharing of personal data.
- 6.2 Data Sharing and Compliance. The operator may share relevant information with regulators and law‑enforcement bodies to detect fraud, money laundering, and to meet regulatory obligations. The Site uses industry‑standard security measures, including encryption, to protect data in transit and at rest.
7. Intellectual Property
All content on the Site, including software, graphics, and text, is owned by or licensed to Ffbet. You are granted a limited, non‑exclusive, revocable license to use the Site for personal, non‑commercial purposes. You must not reproduce, modify, distribute, or create derivative works from any Site content without prior written consent.
8. Responsible Gambling
The operator promotes responsible gaming and provides tools to help manage play, including self‑exclusion, session limits, and cooling‑off periods. If you believe you may have a gambling problem, you should seek professional assistance and use the site’s self‑exclusion features.
9. Limitation of Liability, Disclaimers, and Indemnity
The Site and its services are provided on an "as is" and "as available" basis. The operator does not guarantee uninterrupted access or error‑free operation. To the extent permitted by law, the operator excludes liability for indirect or consequential damages, including loss of profit, revenue, or data arising from use of the Site. You agree to indemnify and hold harmless the operator, its affiliates, and employees from claims arising out of your use of the Site, breach of these Terms, or violation of applicable law.
10. Governing Law and Dispute Resolution
These Terms are governed by the laws of the operator’s licensing jurisdiction and any disputes will be resolved in the competent courts of that jurisdiction, subject to any mandatory consumer protection rights that may apply in your location.
11. Changes to Terms
The operator may modify these Terms at any time. Material changes will be communicated on the Site or via registered contact details. Continued use of the Site after changes are posted constitutes acceptance of the revised Terms.
12. Miscellaneous
- Severability. If any provision is held invalid, the remaining provisions shall remain in effect.
- No Waiver. A failure to enforce any provision does not constitute a waiver of that or any other provision.
- Entire Agreement. These Terms, together with the Privacy Policy and any applicable game rules and bonus terms, constitute the entire agreement between you and the operator regarding the Site.
- Assignment. The operator may assign or transfer its rights and obligations under these Terms without notice, to its affiliates or successor entities.
- Force Majeure. The operator is not liable for any failure or delay caused by events beyond its reasonable control.
