Sportsbook Rules

Scope and Applicability

The following Rules govern all wagering activity conducted on the Ffbet Sportsbook platform (the Operator). They apply to all customers who use the service, across any device, and to every bet placed through the platform. By opening an account, depositing funds, or placing a bet, you acknowledge and agree to be bound by these Rules and any amendments made from time to time. If you do not accept these Rules, you must cease use of the service.

Eligibility, Residency, and Account Registration

• You must be at least the applicable legal age in your jurisdiction (commonly 18 years or older) to participate in online sports betting.
• You must reside in a jurisdiction where online sports betting is legally permitted and accessible, and you must not access the service from a jurisdiction where it is prohibited.
• The Operator may require verification of age, identity, residence, and source of funds prior to allowing betting or withdrawals. Access may be restricted or accounts closed if eligibility criteria are not satisfied.
• You must provide accurate and complete information during registration. The Operator reserves the right to suspend or terminate an account for false or misleading information.

Identity Verification and Funds Sourcing

To protect the integrity of the platform and comply with applicable laws, the Operator will perform Know-Your-Customer (KYC) checks. Acceptable documentation may include government-issued identification, proof of address, and evidence of source of funds. The Operator may require ongoing verification in relation to activity on the account or prior to any withdrawal. Funds used for wagering must originate from legitimate sources; third‑party funding may be restricted or require additional verification.

Bets, Markets, and Settlement

All bets are subject to acceptance by the Operator. A bet is deemed accepted when the platform issues a unique bet reference confirming the wager. The following rules apply to bets, settlement, and potential adjustments:

• Minimum stake: 0.10 in the account’s base currency; Maximum stake: 50,000 in the base currency per single wager. Higher limits may apply to specific events or markets as disclosed within the bet page.
• Maximum payout per single bet: 1,000,000 in the base currency; payouts exceeding this cap may be reduced to the cap or, in certain cases, voided in accordance with these Rules.
• Odds are fixed at the time a bet is accepted. If the event is suspended or delayed, the bet remains active and will be settled on the available outcome when the event completes or is officially abandoned.
• If an event is canceled, voided, or a market is suspended prior to the event’s start, the stake is refunded in full and the bet is voided. If a result is deemed invalid by the relevant sporting body or governing authority, the bet will be treated in accordance with the applicable rules for such scenarios and stakes may be refunded.
• Multiple bets (accumulators) and combinations are subject to individual market limits and exposure controls. If any constituent leg becomes void, the overall bet may be adjusted or voided in accordance with these Rules.
• Backdated or manipulated data, match-fixing, or other fraudulent activity may lead to immediate bet voidance, account suspension, or permanent termination, and may be referred to appropriate authorities.

In-Play and Live Betting

In-play (live) betting is offered on select markets and is subject to real-time data. The Operator may suspend, suspend and resume, or close markets at any time in response to events, technical issues, or regulatory requirements. Live bets may be settled promptly upon the event’s conclusion or as soon as an official result becomes available. The Operator reserves the right to void in-play bets if an error in pricing, data, or software affects a market or wager.

Promotions, Bonuses, and Loyalty Programs

Promotional offers, bonuses, free bets, and loyalty points (collectively, Promotions) are governed by separate terms. Each Promotion will specify eligibility criteria, wagering requirements, expiry periods, maximum winnings, and any sport- or market-specific restrictions. Promotions are non-transferable and may be revoked or modified at any time without prior notice where permitted by law. Wagering requirements must be satisfied before any promotion-derived winnings can be withdrawn. The Operator may exclude certain bet types or markets from promotional eligibility and may apply limits on the use of bonus funds during a Promotion.

Responsible Gaming, Anti-Fraud, and AML

• The Operator maintains policies to promote responsible gaming, including self-exclusion, cooling-off periods, daily/weekly deposit limits, and time-out options. Customers may request or adjust these controls at any time where available.
• The Operator implements anti-fraud and anti-money-laundering measures, including identity verification, transaction monitoring, and risk screening. Suspicious or anomalous activity may be reported to regulators and may result in account restrictions, funds seizure, or termination of service.
• Any attempt to manipulate games, affect odds, or exploit system vulnerabilities constitutes prohibited conduct and may lead to account suspension and legal action.

Deposits, Withdrawals, and Funds Safety

Funding and withdrawal of funds are subject to verification and compliance checks. Accepted methods may include card payments, bank transfers, and approved e-wallets. Withdrawals may require verification of identity and source of funds and may be restricted by active promotions or outstanding bets. Processing times vary by method and jurisdiction; a withdrawal may be pending for up to several business days. Fees, limits, and currency restrictions apply as disclosed in the Funds section. The Operator will endeavor to process withdrawals promptly and securely, subject to verification and regulatory requirements.

Privacy, Data Security, and Communications

Personal data collected through the service will be processed in accordance with applicable privacy laws and the Operator’s Privacy Policy. The Operator collects data to operate and improve the service, provide customer support, and comply with legal obligations. Data may be shared with regulatory authorities, payment processors, and business partners as necessary for the performance of these Rules. Consumers retain rights to access, rectify, or request deletion of their personal data where permitted by law. The Operator may communicate with customers regarding account activity, promotions, and policy updates, with options to opt out of marketing communications where allowed by law.

Disputes, Complaints, and Governing Law

Any disputes arising from or in connection with wagering activity should be submitted to the Operator’s customer support channels in writing. If a dispute remains unresolved to your satisfaction, you may pursue any remedies available under applicable law, including binding arbitration or court proceedings in the jurisdiction designated by the Operator. The governing law and venue for these Rules shall be as disclosed in the customer agreement; limitations of liability and disclaimers apply to the fullest extent permitted by law.

Modifications, Suspension, and Termination

The Operator may modify these Rules at any time. Notices of material changes will be published and may be communicated via in-platform notices or emails. Continued use of the Service after changes constitutes acceptance of the revised Rules. The Operator reserves the right to suspend, restrict, or terminate an account for reasons including, but not limited to, regulatory compliance, risk assessment, or breach of these Rules or applicable law. In the event of termination, eligible winnings will be paid in accordance with the withdrawal rules in force at the time of termination.

Contact and Support

Support is available through in-platform help channels and official communications. Customers may contact the Support Team for account assistance, technical issues, or inquiries about Rules. The Operator aims to respond within standard business hours and to provide timely resolution. All inquiries will be handled in accordance with applicable data protection and privacy requirements.